Terms of service

Last updated: September 3, 2026

Welcome to ZORVYA. By accessing or using zorvya.in, you agree to the following Terms of Service.

1. GENERAL
ZORVYA operates an online store offering products for customers in India. By using our website or placing an order, you agree to these Terms.

2. PRODUCT INFORMATION
We make reasonable efforts to display accurate product descriptions, images, prices and availability. Minor differences in colour, appearance or packaging may occur.

3. ORDERS
When you place an order, you agree that the information you provide is accurate and complete. We reserve the right to cancel or refuse an order where necessary, including in cases of incorrect information, suspected fraudulent activity, product unavailability or delivery limitations.

4. CASH ON DELIVERY
ZORVYA currently accepts Cash on Delivery (COD) for eligible orders. Customers agree to provide a valid phone number and delivery address and to accept the order at delivery.

5. PRICING
Prices are displayed in Indian Rupees (INR) and may change without prior notice. We will charge the price displayed at the time of order placement, subject to correction of genuine pricing errors.

6. SHIPPING
We currently ship within India. Free shipping is offered on eligible orders. Estimated delivery times are provided on the website and may vary because of courier delays, weather, public holidays or other circumstances beyond our reasonable control.

7. RETURNS, REPLACEMENTS AND REFUNDS
Returns, replacements and refunds are governed by our Return and Refund Policy. In cases involving defective products or incorrect products delivered, customers should contact us within the period specified in that policy.

8. PRODUCT USE
Customers are responsible for using products according to applicable instructions and warnings. ZORVYA is not responsible for damage caused by misuse, unauthorized modification or use contrary to product instructions.

9. INTELLECTUAL PROPERTY
All content on this website, including the ZORVYA name, logo, images, text, graphics and designs, belongs to ZORVYA or its respective owners and may not be copied or used without permission.

10. WEBSITE USE
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website for unlawful purposes.

11. LIMITATION OF LIABILITY
To the extent permitted by applicable law, ZORVYA will not be liable for losses arising from events beyond our reasonable control. Nothing in these Terms limits any rights or remedies that cannot legally be excluded.

12. CHANGES TO THESE TERMS
We may update these Terms from time to time. The latest version will be posted on this page.

13. CONTACT
For questions, complaints or support, please contact us using the contact details provided on our website.

By using zorvya.in or placing an order, you acknowledge that you have read and agreed to these Terms of Service.